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Fulfillment Services: The Complete Package

Fulfillment isn't an adjunct to what we do for clients. It's a core part of our business.

We offer comprehensive fulfillment capabilities built on sophisticated technology and infrastructure that includes the following:

  • An ERP system with fully-developed and integrated fulfillment module
  • Efficient, accurate inventory management processes
  • Rigorous facility and product handling security measures
  • Custom reporting at all process levels

Business Ink's fulfillment programs are built to your specifications. Our fulfillment services includes online ordering, order and component tracking, custom reporting, and integration with all major common carriers.

On-Demand Inventory And Service

We understand that managing dynamic inventories is essential in order fulfillment. For that reason, we have incorporated an intelligent replenishment alert into our management process. This automated prompt lets us know when we need to revise or restock specific pieces of your materials, kits or packages.

Secure Fulfillment

Our entire fulfillment process takes place in a highly secure data environment. All Business Ink employees who touch your orders are HIPAA-trained and fully understand the need for accuracy and confidentiality when building a package for our clients.

We have also completed an Annual Statement on Standards for Attestation Engagements No. 16 (SSAE 16, AT 101 SOC II Type II). This document has replaced the Statement on Auditing Standards (SAS) 70 guidelines for service organizations. The audits and resulting reports document Business Ink’s control objectives and activities, including controls over information technology. The SSAE 16 audit report is also a means to ensure Business Ink provides the ultimate in controls and safeguards when hosting or processing sensitive and confidential clients’ data.

We consider all elements of fulfillment to be part of a closed-loop process – from quality to security and beyond. Our customers rest assured with worry-free fulfillment backed by:

  • A sophisticated ERP system
  • A quality management system in Austin and Fort Worth certified to ISO 9001:2008 standards
  • Employees trained to meet HIPAA standards
  • SSAE 16, AT 101 SOC II Type II audited security controls
  • Expert ability to execute all process steps